"And even if the powers that be at these corporate chains push this "customer is always right" crap because they've decided it's good business to placate horrible jerks, in the real world, outside the land of plastic chairs and soda fountains, adults who throw temper tantrums in public are never right about anything."
http://www.huffingtonpost.com/matt-walsh/bad-customer-service_b_3799574.html
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